Privacy Policy

Introduction

Welcome to Billionaire Boys Club / ICECREAM (BBC/ICECREAM). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, physical retail stores, or engage with our brand.

Information We Collect

We may collect personal information in several ways when you interact with us, including:

  • Identity and Contact Data: Name, billing address, shipping address, email address, and phone number when you create an account or make a purchase.
  • Financial and Transaction Data: Payment details (such as credit card information processed securely through third-party payment gateways) and details about products you have purchased from us.
  • Technical and Usage Data: IP address, browser type, device information, operating system, and how you navigate and interact with our website.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication history with our customer service team.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to:

  • Process and fulfill your orders, including sending order confirmations, shipping updates, and tracking details.
  • Manage your online account and customer service requests.
  • Send you marketing communications, newsletters, and exclusive updates regarding limited drops and new collections (you can opt-out at any time).
  • Personalize your shopping experience and analyze website traffic to improve our platform’s performance.
  • Prevent fraudulent transactions and comply with legal obligations.

Sharing of Your Information

We do not sell your personal information. However, we may share your information with trusted third parties under specific circumstances, such as:

  • Service Providers: Companies that help us run our business, including payment processors, shipping carriers, cloud storage providers, and marketing platforms.
  • Legal Requirements: When required by law, court order, or government regulation, or to protect the rights, property, or safety of BBC/ICECREAM, our customers, or others.

Data Security

We employ appropriate administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Accessing, correcting, or deleting the personal information we hold about you.
  • Opting out of promotional emails by clicking the “unsubscribe” link at the bottom of any marketing message.
  • Managing cookie preferences through your browser settings.
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